Sky Hackathon 2018
- Duration: One day
- Start date: Friday 26th January 2018
- Requirements: You will need to apply with a minimum of 3 people per team, and a maximum of 6.
- Location: Leeds and Osterley, West London
We’re holding our first ever Sky Hackathon on 26th January 2018!
The Hackathon will be taking place between 9am and 6pm across two locations - Osterley and Leeds- with live reporting across our social media channels. And we want you to attend!
The one-day event will give university and college student teams the opportunity to compete in a software design challenge. Within a team of 4-6 members, you’ll need to come up with a product idea that could be used by Sky, and develop it throughout the day.
At the end you’ll showcase your demos to a panel of Sky experts, who will decide on the winning team. The best part? You will have the opportunity to take part in tours of Sky HQ, including our studios, and have the chance to win a NOW TV box if you win the challenge.
What’s more, if you stand out, you may even be fast-tracked into assessment centre for the software engineering graduate roles.
Our Software Academy graduate programmes for testers and developers are currently live- take a look at our website and come prepared for questions. We’ll be on hand to have one-to-one talks and give coding advice throughout the day.
Applications close on 23rd January 2018- apply now to avoid disappointment!
Sam's best careers advice is to just be yourself...
Name: Sam Traynor
Job title: Customer Service Advisor
What area of Sky do you work in? Customer Service, I specialise in Broadband and SkyQ TV tech.
What does supporting LGBT @Sky Network mean to you? I think our network is so important. There are many people within the business that are gay, lesbian, bi-sexual, trans etc. and it’s very important to have a support system in place if people do need it.
How are you supported to be yourself at work? I feel supported and personally, I think I’ve also been a support, it works both ways. The team and my other colleagues here have all accepted who I am and are so supportive.
What does a typical day working here look like for you? I come into work and normally, with a few of my work mates we go down to the canteen grab some breakfast and just have general chat before we go up. I like how flexible it is here, everyone’s very good at helping me out when I have to make my gender clinic appointments.
What’s been your proudest moment since working here? My proudest moment was 100% when the Modern Apprentices travelled to London for our graduation to mark passing our apprenticeships.
What’s the most enjoyable thing about your job? The best thing about my job is the people! I love my team and I get along with everyone which makes coming to work a pleasure.
What advice would you give to others trying to develop their career? Firstly, I would say to just be yourself and secondly, get your head down and do the best you can at your job. It’s also very important to have a laugh while doing so.
An interesting fact/something no one else knows about you? I’m a part of a theatre group as I love panto. Loads of people don’t expect that of me. I love acting and being able to play another character and just be someone else for that short time.
Software TestersApply now
- Duration: 7 months
- Start date: July 2018
- Requirements: Undergraduate degree in any discipline.
- Location: Leeds and Osterley, West London
During this hands-on, accelerated learning programme, you’ll be working within our Developer team using Agile methodologies on projects to help make sure we stay ahead of the game.
“This company has been fantastic for my career, I started almost 9 years ago and never looked back. I’ve been in a number of different roles here and have always been encouraged to stretch myself and develop in my role”
Name: Brian Christie
Job title: Development Specialist
What area of Sky do you work in and what do you do on a daily basis? I work in our Know How department and my role revolves around the learning and development of our people. My role focuses on the delivery of learning solutions, and the facilitation and coaching for our Engineers and Advisors. From roped access and roof work with our Engineers to sales training with those in our contact centres, I travel around the UK to deliver training. My role allows me to focus on developing our talent.
How did you get into your role? I initially started as an Engineer in 2008 in Glasgow. I did a 6 month secondment as a Fleet Administrator in 2010/2011 and on my return to the field I was successful in becoming a Specialist Engineer, which was a new role here. When a secondment opportunity came up to cover the Transformation Trainer role in Home Service I immediately applied as it had always been a goal of mine. I was in that role for almost two years before becoming a Development Specialist in late 2016.
How have you made a difference in your role/what’s been your proudest moment working here? I’m often the first person a new Engineer meets on their first day which means I get to give them a warm welcome and show them how great this place is to work. I’m always proud to see people weeks and months later who are thriving in their new role.
What’s the most enjoyable thing about your job? My role means I get to be involved in projects when they are just beginning and get to see the whole process from beginning to end. I love meeting new people and having 12 new employees arriving on their first day with us is always a really enjoyable time and one I always look forward to.
Have you had the opportunity to progress in your role? What advice would you give to others trying to develop their career? This company has been fantastic for my career, I started almost 9 years ago and never looked back. I’ve been in a number of different roles here and have always been encouraged to stretch myself and develop in my role.
My advice for people looking to develop their careers is to start straight away with your own personal development. There are lots and lots of online resources here and if you know the area you want to work in then start your development towards that, as soon as you can. The other piece of advice I would give is to use secondment opportunities wisely. Have a clear goal for what you would like to achieve on your secondment and how that fits into your greater career goals.
Tell us an interesting fact about yourself. I left the army in 2005 and that was when I applied for the role here as an Engineer. Also, I’m a huge history buff who can’t get enough of podcasts on different historical topics, I love to travel and visit countries that have great food.
“Working part-time allowed me to spend valuable time with my children”
Name: Louise Docherty
Job title: Academy Lead
What area of Sky do you work in and what do you do on a daily basis? As the Academy Lead at our Uddingston contact centre, I oversee the induction of all of our new starters, supported by an amazing team of role model Advisors. Our induction programme is going through some exciting changes, to ensure we equip our new people with the support and tools they need to deliver the best service to our customers.
Prior to this, I worked within the Retentions department as a Customer Experience Leader, leading a team of 14 Advisors who were part-time students and working mums. My responsibility was supporting them through coaching and development, and keeping them up to speed with business developments. I also worked with them on different areas of progression to ensure everyone had the opportunity to utilise their strengths.
Encouraging others to constantly develop is important to me so it’s great that it’s a key focus in my current role.
How did you get into your role? I was made redundant from my previous company whilst on maternity leave. I decided that returning to work full-time wasn’t going to work for me as I had two young sons at the time. I heard of Sky through a friend who spoke highly of the company as an employer, particularly the career development and perks, so I decided to apply and have been in a couple of part-time roles here since.
Describe your work / life balance. Working part-time allowed me to spend valuable time with my children; taking my oldest son to school, sports days, attending assemblies and spending all the summer holidays together. With my youngest, I’ve been able to be there for all of his firsts and develop an amazing bond. I absolutely love the fact I have a career and can balance this with my family time.
How have you made a difference in your role / what’s been your proudest moment working here? I’ve had a couple of proud moments working here! Firstly, when I was a Customer Experience Leader, seeing the progression of my team was an amazing feeling. We all started together, so seeing everyone chip in to the success of the team was awesome. My proudest moment so far has to be when I was offered the role as Academy Lead, especially as I was able to do whilst still being a mum, and was supported to achieve my full potential regardless.
What’s the most enjoyable thing about your job? The people I work with and the laughs we have. I also love working in an environment that’s fun and very rewarding.
Describe your contact centre - what makes it a great place to work? Fun! There are always exciting competitions and incentives going on, for example a recent incentive was an overnight stay in London for the boxing fight which really stirred up some healthy competition! There’s also a great social aspect is fantastic, there’s always something going on and a great buzz in the contact centre.
Have you had the opportunity to progress in your role? What advice would you give to others trying to develop their career? Yes, senior management actively encourage development, they are constantly looking for fresh ideas and give us the opportunity to share our thinking. The opportunities here are endless. My advice would be to never think ‘I can’t do that’. Apply for roles you're passionate about and learn later, you’ll always have the support you need to achieve here.
Tell us an interesting fact about yourself. Hahaha! I actually don’t have one, honestly! I’m pretty boring ;)
"Sky appealed to me in particular as it seemed to have a supportive and welcoming culture."
What attracted you to the Sky graduate programme?
Sky appealed to me in particular as it seemed to have a supportive and welcoming culture, with an emphasis on doing business responsibly. This combined with the fact that Sky is at the forefront of some exciting industries made it an attractive place to start my career.
What does your typical day look like?
Every day is slightly different. I do a lot of work in Microsoft Excel and other data analysis programmes, but other days I am doing research, making slide packs or going to meetings to talk about TV.
How does Sky encourage a good work life balance?
I take the free shuttle bus back and forth to the campus from Ealing which makes the commute fast and leaves more time for me to do things outside of work in the evening. It is easy enough to keep regular hours if you are on top of your work, and leaving your desk to eat lunch or go to the gym is encouraged!
How would you describe the culture and people at Sky in a few words?
Friendly, passionate, open, collaborative
What advice can you give to future applicants?
Do as much research as you can on Sky, their competitors and the markets they operate in. Don’t be afraid to offer your own ideas (but make sure you back them up!). And the classic – be yourself!
"Sky is a great place to work in terms of perks"
What attracted you to Sky in the first place?
I wanted to work somewhere that I could have an impact on products/services I actually used in my life. Sky is also a great place to work in terms of perks and work life balance.
What are you working on? What have been the highlights that you have worked on?
During my year in SPG, I worked on projects across a wide range of areas at Sky –Sports, Broadband, Sales & marketing. I think the most interesting project was looking at how we can better serve the needs of older customers. I currently work within the Startupsteam in BDSP. We try to help Sky innovate by building relationships within the startupsspace. I also help manage Sky’s relationship with Tech Giants such as Facebook and Twitter.
What are the opportunities and challenges of being on the Sky strategy graduate programme?
I think the greatest opportunity is the freedom the graduate programme gives you to take up as much responsibly as you can handle. You get a range of learning opportunities at organised sessions to work on a variety of skills. There are also more specific opportunities available through your team and an online leaning portal. A challenge of working at Sky is to adjust the fast paced environment.
How would you describe the culture and people at Sky in 3 words?
Fun, fast-paced, challenging
What advice can you give to future applicants?
Make sure you’ve researched Sky and can show a real passion for what we do.
Settie, an Insight Analyst describes her first few weeks in our IDS team
Name: Christina “Settie” Frasco
Job Title: Insight Analyst
How long have you been working for our IDS team? I moved from San Francisco to work for here in August 2017, so have been in my new role just a couple of months.
What area do you work in? Insight and Analytics for the Insight and Decision Science (IDS) Trading team, focusing on customer retention and CVM.
How does your role deliver value: Although I ‘ve only been here for a short time, I’ve already received an exciting opportunity to add value through my first project, which is focused on customers that move to a new home. My task is to help gain an understanding of customer behaviour throughout the home move, and how our existing processes affect retention and the perceived value. The ultimate goal is to leverage this insight to ensure we optimise the way the business handles these particular situations, from both a customers and our business standpoint.
What were your first few days like? I was instantly thrilled to be a part of the IDS team. Aside from receiving a very warm welcome, the team took extraordinary measures to provide proper guidance and training so that I could begin adding real value within the first weeks. On my first day, I was already included in a cross-functional meeting, allowing me to absorb new faces and the ways in which teams worked together on projects. The technical training I received was extremely valuable and thorough, from the one-on-one help I received from my managers to the all-day lesson I attended with a group. In comparison to my prior roles, I felt that my first few days in the IDS team were much more fulfilling, productive, and consequently more enjoyable and exciting.
What do you enjoy most / did not expect? Overall what strikes me as the most impressive is how organised and efficiently the IDS team operates. Well before I walked through the door, there was a precise idea of my purpose on the team, and a solid plan to swiftly facilitate the necessary training so I could fulfil this purpose. I was surprised by how important it is to the team to give me ownership of an important project, rather than have me fill in the easier bits of several projects. This has allowed me to learn far more than I imagined I would within a few weeks’ time. I feel very fortunate to have landed in such good hands, and look forward to growing into my role on the team and adding to its success.
Lewis tells us about his job as a Business Development Executive
Name: Lewis Swift
Job title: Business Development Executive
What area of Sky do you work in? Sky Business – Field Sales
What’s your career journey been like up until now? Since leaving University I’ve been in a variety of roles within sales. From recruitment, internal sales to field sales, I’ve worked in business sales and medical sales prior to my current role.
What does a typical day working here look like for you? My days are similar in terms of the structure. I always try to have as many meeting in my diary as possible for the upcoming day, say a minimum of eight meetings or visits per day. I meet landlords, committee members, business owners; a variety of different people every day to discuss their business and how Sky Sports might fit into it.
How have you made a difference in your role? I’ve worked here for 14 months now. Following thorough training and days out in trade with experienced Business Development Executives (BDEs) I try to do things following the steps I’ve been taught. However, once you are on your own, you start to understand what works best for you and you begin to shape the role accordingly.
What’s been your proudest moment since working here? I’d say that being part of a great sales team and meeting up at sports venues around the UK is something that makes me feel proud to be a part of.
What’s the most enjoyable thing about your job? I love the freedom of managing my own diary. I choose where to go and I am trusted to work the best way that suits me and works best in terms of sales.
What do you most look forward to? I really enjoy the buzz each day of going out and selling our great products to licensed premises – especially the sites that the owner doesn’t think they would want it, but it ends up working really well for them. In addition to this, there’s some great incentives to work towards. Since I started we’ve had trips to New York, Miami, Dubai and Las Vegas and chances to win tickets to events like Premier League games and rugby matches. The culture and work ethic of the business is fast-paced but it makes you want to do really well and overachieve.
Describe your work/life balance? To start with I worked more than I was advised, but once you find out what works best you go with that. I might work late some evening and have some early meetings, but equally I might leave a little later or finish earlier. It really depends on if and when I do the work I need to.
What advice would you give to others trying to develop their career? I’m at the early stages of my career here but I’d suggest that consistency is important and is something I try to achieve every day.
I've always been able to be myself at work...
I'd like to share with you why I have the drive and passion to make a difference and raise awareness and promote inclusivity and diversity within my team, region and department.
When I joined Sky just over 10 years ago it was no secret that I was a gay woman. I've always been open about my sexuality and will continue to be; I've never felt any judgment or discrimination at work and have always been able to be myself.
However, where I work and where I live can sometimes be a different story. I'm from Pontypridd, a little town in Wales and even now to this day when my partner and I are holding hands in public we often get funny looks or derogatory comments made towards us.
My partner and I have recently had our second daughter - she’s ten weeks old now (growing way too fast!), while our first little monster is two going on twenty. When my partner was pregnant and we would show any sort of affection towards one another in public, we'd get people having to take a double look realising that a pregnant woman was kissing another woman. It’s funny because you can see the cogs ticking away, as they think to themselves: "How is that even possible?".
Now that I'm a mother to two beautiful daughters, it scares me more than ever that they could be at the brunt of someone’s hatred or narrow mindedness towards myself or my partner. So my fight is not only for me and my partner's rights but for my children's, and your children's. I'd love to help pave the way for people to be free from hate and hurt by teaching my daughters to love, no matter what colour, religion, sexuality or ethnic origin.
They will know how to be kind and how to stand up for what they believe in.
They will know that being different doesn’t mean you’re not normal.
They will know that we live in a world full of diversity and that is the true beauty of it.
I believe the way we'll change things is by teaching the next generation that equality is a basic right and we'll never be free until we are all equal. I for one will never conform to what society deems as appropriate because, to me, my life and my amazing, loving and caring family are very much "normal".