Uddingston

Customer Contact Centre

Just one of our bright and lively Contact Centres around the UK, Uddingston bustles with energy, as our people do all they can to deliver the award-winning service we’re famous for.

As well as a buzzy atmosphere, we have a great on-site restaurant.

Livingston Watermark House

Scottish head office

Watermark is our Scottish head office. Here, you’ll find the exceptional people who work in our HR, Finance, Sales & Marketing and Sky IQ departments. It’s also where you can find the Sky Technology Team.

As well as a place that’s bursting with ideas and innovation, you’ll find the campus boasts on-site, fully-subsidised coffee shops and restaurants serving healthy food all day every day.

Livingston Kirkton Campus

Customer Contact Centre

Just one of our bright and lively Contact Centres around the UK, Livingston bustles with energy, as our people do all they can to deliver the award-winning service we’re famous for. This campus is also home to our HR, Corporate Affairs and Sales and Marketing departments.

As well as a buzzy atmosphere, you’ll find the site boasts a restaurant and canteen/corner shop.

Dunfermline

Customer Contact Centre

Just one of our bright and lively Contact Centres around the UK, Dunfermline bustles with energy, as our people do all they can to deliver the award-winning service we’re famous for. The campus is also home to our HR, Corporate Affairs and Sales & Marketing teams.

In addition to a busy, buzzy atmosphere, you’ll find the site has a restaurant, canteen and corner shop.

About the programme

Working here, you’ll play a vital role in our business by helping to handle a range of customer enquiries either on the phone or via email. As part of this fully-structured programme, you’ll be continually assessed with external training modules at least once a month, as well as benefitting from on-the-job mentoring and coaching. So you’ll not only get to build on your customer service skills, but also work towards an NVQ and technical competency certificate.

What’s more, when you join you’ll have access to our fantastic range of benefits, including generous holiday, competitive salary and free Sky+HD and Broadband.

Your skills and talents

GCSE grades A-C in both English and Maths or the equivalent Standard grades (1-3) are essential. Obviously, you’ll also need to be someone who can talk to people at all levels and overall, be as passionate about customer service as we are. A good team-player, you’ll combine top problem-solving skills with plenty of drive and initiative.

AND LOTS MORE

  • Holidays – 25 days' annual entitlement plus up to five extra days per year, the longer you stay with us. (Holiday entitlements may vary depending on location and business area.)
  • Great support for working parents including generous maternity benefits with 6 months at full pay for those with the required length of service.
  • A range of recognition schemes providing great prizes for our people who live and breathe our values.
  • Make a Difference – whatever good cause you want to support, we’ll help you with time off, donations or help raising funds.

DISCOUNTS

  • Sky Benefits Extra – we’ve arranged special discounts across a wide range of goods and services just for you.
  • Gym benefits - discounted membership at many high street gyms, saving employees around £200 per annum.

SHARE

  • Sky Share Save scheme – we'll give you the opportunity to gain from our success through the Sky Share Save scheme, which means that you’ll benefit as our share price rises.

CHOICES

  • Sky Pension Plan – you’ll automatically be enrolled into the Sky Pension Plan after you’ve been with us for three months. There’s also free life assurance (dependants will receive from two to four times your salary depending on your circumstances) and ill health cover.
  • Healthcare plan – the health of our people is important to us so we'll provide you with a competitive healthcare plan.
  • Sky Choices – you can save on childcare costs, travel season tickets, mobile phones and cheaper shopping through retail vouchers.

EXPERIENCE

  • Free Sky Q, Broadband and discounted Talk. (One off payment required for installation and equipment for Sky Q)

Pages