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At Sky, we love a great movie. It’s why we’re Europe’s number one entertainment company. We’re driven by cutting-edge technology and we want to show more people the awesome possibilities it has to offer.
We believe that tech isn’t something that’s for lab-grown geniuses. It’s for people with a passion for delivering better things to those around them. People just like you. We wanted to show you exactly what we mean, that’s why we came up with #techuntangled. It’s how we bring our love for blockbuster movies and tech together.
We invited three fabulous vloggers to pick their favourite movie and then join our clever Tech Apprentices at Sky Studios, to create tech hacks inspired by their chosen flicks.
AnnYouTube® Channel: AnnchirisuMovie: Ghostbusters
BethanYouTube® Channel: musicalbethanMovie: Pitch Perfect
AmyYouTube® Channel: amysmakeupboxMovie: The Hunger Games
Are you looking for your next step after university? Make the future happen - build your career on one of our award-winning Graduate Programmes.
Have you ever thought about an Apprenticeship? If you have your GCSEs, this is your chance to gain new skills in a permanent job, all while earning a real wage.
Considering a year-out from university? About to leave school or college? Get ahead in your career - apply for one of our fantastic paid placements.
Want to get a taste of working life at Sky? Find out what it’s like and gain some valuable skills along the way with one of our Work Experience opportunities.
Whether you’re a graduate or looking for work experience, we have a programme that’s just right for you. Use our tool to help you find all the opportunities relevant to you, to help you on your first step to a great career.Click here
You’ll move all over the departments
You move around so much, it’s the perfect internship for anyone who wants to go into TV but doesn’t know what specifically. I’ve been here less than two months and moved around four times already! I was in production, then drama, factual, comedy and now I’m doing production management. My favourite is production, there was a new show being filmed called The Big Spell, I was a runner on that helping everyone out. I got thrown in the deep end, and I’m glad, because I’m not sure what element of TV I want to go into, which is why the internship is really great. Hopefully this year will help me decide - there are so many jobs I didn’t even know existed!
Your days are different depending on what department you’re in
In drama and comedy departments, you’re with the people getting sent submissions and scripts. We’d read through them and watch rough cuts (videos) if they’d filmed stuff, and I got trained to make notes on people’s scripts on what I thought was good or not so good for the meetings.For the production department, I’d do any little jobs people needed, so on The Big Spell, which is a spelling bee show, they needed someone to log the words that the kids were spelling, which I got to do.
In factual, I got to go out to a few production companies and spent the day working up ideas for shows with them. I was at one of them for two days, and one time I was brainstorming programme ideas, looking at previous shows, and spent a day in the edit where they cut down all the clips to create an entire show.
You might get an idea of which job you’d like to do
Where I’ve been, in drama and comedy, the Commissioning Editor job is a cool job. I’m quite interested in that, and from what I can see, I like the way they get to decide on which scripts get made, because you get to see it through the whole way. When I was in production on the spelling bee show, the Commissioning Editor was there the whole time - he saw it through from an idea right through to the edit. I’d like to see everything!
It’s all about the people, and the Sky campus (which is amazing)
I think pretty much anyone would suit this job provided you’re interested in media, and while it’s difficult going into a new department where everyone knows each other, everyone’s so nice and welcoming. They all say they’ve been in your shoes, and they know what it’s like. On my lunchbreak, I meet up with some of the other interns, check the Sky intranet for what food the restaurants are serving and then choose the best place for lunch. There are so many options and they’re all really cheap. Getting a pizza or pasta from the Loft is my favourite, but only as a treat. The campus is absolutely amazing - especially for food.
You can decide which sort of Fast Forward internship you want to do
So it’s for Year 13s from our partner schools and colleges in Hounslow, and you do an internship for 11 months. You can apply for whichever department you want to go to - entertainment, sports, news, production - I’m doing the Sky News one because I’ve always wanted to be a journalist. It’s great because if you have an interest, you can ask to spend time somewhere specifically. I specifically asked for time in radio. The guy before me was more interested in TV production, so he had less time in radio. They want you to get the most out of it.
You start off as a runner
When I started, I was a runner, and helped out with this Brexit First Dates project, like a spin off/spoof of First Dates. One was a leaver and the other a remainer, and I would do whatever odd jobs people needed. We used to be called script assistants, because we’d help with the scripts being printed, but nowadays on the day shifts you have to book meeting rooms, bring in guests, get the coffees, and overnight you print scripts every hour. Newspaper reviews are on Sky News in the morning, and the runner has access to the email where those papers email the front pages and inside pages over. We have to print those and scan them and get enough ready for the papers guests - without us that wouldn’t really happen!
But you’ll end up working on all kinds of things
At the moment I’m helping with the bulletins that go on Twitter, mobile and the website. You’re cutting up video and you’re getting it ready, so you’ll go into studio and do a voiceover (I’m in the process of getting voice approved so I’ll hopefully be able to do some soon!) and put together a package to send out across the platforms
I’ve also been working on the Sky News Snapchat, we get images and articles ready that would work for a younger demographic. It’s fun but you do have to include gloom and doom sometimes if it’s important news!
You might get the chance to break a story
I’ve done quite a few cool things already! One that springs to mind was when it was a slow news day so I was chilling going through my Twitter and I saw there was an important geological conference happening; I said I’d like to interview someone from the group, so got in contact with one of the professors and interviewed him. I put together a piece with some of the media I found from their Twitter, and some stuff Sky News had done at Millbank, and it went out across all their digital platforms, like Sky Q and the news app. That was great! Oh, and I also got to see Rachel Stevens from S Club 7, because she was a guest, and I see Kay Burley a lot too. There are always famous people coming in and out of the studio.
You’ll be working all across the department
After my next few weeks working on snapchat, bulletins, Sky Q, showbiz and Apple catch up TV, I’m going to be moving to online digital downstairs which is Facebook and the website. I’ll be there for a month. Then after that I’ll be in radio, and then it’ll be probably be TV production and working with the Sunrise team (the morning breakfast show on Sky). Near the end, I’ll be shadowing and field producing and also at Millbank, the building by parliament where they produce all the political journalism. I’m really looking forward to that, because it’s what I want to get into doing!
Know your news, and be friendly
You have to be clued up on current affairs - it helps a lot to know what’s going on in the world, and to be able to have your own opinions. Of course, you won’t be acting upon those opinions all the time, but it’s good to show you’re engaged. You have to be able to go with the flow because stuff changes all the time. There are slow days, fast days, days where you have to be able to adjust and give yourself work to do. Sometimes you need to ask if anyone needs help, but at the same time sometimes you have to sit back and listen. Really importantly, though, you have to be friendly. If you’re not bubbly or outgoing you can still be smiley and friendly! It shows you’re interested.
“I really enjoy working as part of a team that is committed to supporting both project teams and the field to improve ways of working”.
Name: Nina Naylor
Job Title: Change Ambassador Lead (West)
Describe your role in one word: Exciting.
What area of Sky do you work in: Change Ambassador Team – Home Service.
Tell us about your journey into Home Service: I joined Sky as part of the Home Service team in December 2014. My role was a field based Team Manager in Cornwall. I had a lot to learn about the business and what we did in Home Service, but I was fortunate to be joining such a knowledgeable and supportive team - it didn’t take me long to fit in and start picking things up. Before starting my secondment with the Change Ambassador Team I managed 15 Engineers who completed installs and servicing for our customers. Now on secondment I have a team of 5 Ambassadors that are spread across the West.
Describe a typical day: No day is ever the same! Today started with a conference call with my team to catch up on how their week has been and what they have planned for the weekend. As we are a remote team it is really important that we take time to catch up and talk about how we are all getting on. The rest of my day will be spent catching up with some of the team in Swansea, a few more conference calls and then a drive home to Cornwall!
Describe your work/life balance: As we are a national team we need to be able to manage our time effectivity. Planning and prioritising is key to ensuring that we get a great balance of time in the field, in meetings and working on projects. Within the Ambassador Lead team we have a great range of knowledge and experience and everyone is there to support each other to make sure the workload is evenly spread. I love having the opportunity to travel and when I do, I make sure that I’m still able to do some of the things that I would do when I’m at home. I always make sure I have my gym kit with me when I’m staying away and also my Sky Q app so that I can keep up to date with what I am watching on Sky!
What is the most enjoyable about your role and what surprised you most? One of the things I love about Sky is that if you are really passionate about something you can make it happen. I really enjoy working as part of a team that is committed to supporting both project teams and the field to improve ways of working, as well as the experience for our engineers and customers. Nothing has surprised me yet!
What’s the coolest thing you’ve done at Sky: I played the role of the customer two exciting project launches.
Your top application tip for people applying now – what did you do to stand out when you were applying: Be yourself. Don’t be the person you think the interviewers want you to be. You have been shortlisted for a reason, let that reason show!
An interesting fact no one else knows about you: I sometimes see Dawn French in my local Morrison’s!
“I’ve learnt several key technical skills and have met so many brilliant people who are passionate about what they do.”
Name: Vipin Sachdeva
Job title: Senior Database Engineer
What area of Sky do you work in? Database Support team in Operations Engineering
What’s your career journey been like up until now? So far, my career’s been a thrilling experience. I’ve always had roles which challenge me and have consisted of work I enjoy. On finishing my Master’s Degree in India, I began my career working for Tata Consultancy in India as a Database Engineer supporting Indian Railways critical databases. I was then offered an enhanced role by CSC (Computer Science Corporation) and decided that this was the right step to take.After working at CSC for 2.5 years, I was offered a specialist role from Infosys Technologies. This was a challenging role, delivering projects for client BT (British Telecom). I was chosen to be at the client site at Croydon (UK). Then I was offered a direct role by BT for their client, NHS. I worked in this position for nearly 6 years and settled in Sheffield. As NHS moved on to different technologies I was offered a position at Leeds. As it was a new team setup for Leeds I was very excited. I’ve been working here for more than 2 years and it’s been an unbelievable experience - I’ve enjoyed every moment of it. Additionally, I’ve learned several key technical skills and have met so many brilliant people who are passionate about what they do. I’m looking forward to face new challenges and to continue working with a great team.
What does a typical day working here look like for you? Here every day is different. Personally, I work as part of a 24/7 support team. We are responsible for supporting all the Oracle databases and ensuring that all critical applications are running smoothly. My day starts with a stand-up call where we discuss the plan for the day. This is great, as it helps me plan the jobs which need to be done that day. Using ITIL guidelines, we use SPARK application to pick up tasks assigned to our queue & also get involved in projects. We get a chance to speak to different clients and resolve their issues. Being part of the 24/7 team, I also do night shifts where we support production changes and any live issues. Night shifts give us a great opportunity to learn any new technologies in free time.
If you’ve been here over one year, how have you made a difference in your role? As a support role, we come across a lot of known issues and bugs. We try to fix in minimal time and ensure the smooth running of applications. We always review our process and procedures - we make changes if it makes life easier. I’ve been in this role for over 2 years and I’m proud to make a significant difference since I joined.
What’s been your proudest moment since working here? I’ve had many proud moments whilst working here, so it’s difficult to single out any one. Every day I face new challenges and overcoming these, makes me proud to do what I do.
What’s the most enjoyable thing about your job? The passionate and friendly team I work with. Overall, the work environment is very energetic and welcoming. I always look forward going to the office, meeting the team and enjoying the work.
Describe your work/life balance? I’ve got a very good balance of my work and life. I work as part of a 24/7 support team and have to do 12-hour shifts which are tough but I do get enough break between my shifts so that I have a good time with my family and friends. I’m happy with my work/life balance.
What advice would you give to others trying to develop their career? First and foremost enjoy your work and be passionate about what you do. Choose the role which you think is right for you and focus on what you love doing. Tech is a great way to make your ideas happen. You won’t know if you like it unless you try it so don’t be afraid to give it a go. There will be ups and downs so be strong and learn from this.
An interesting fact/something no one else knows about you? I enjoy playing racket sports on a regular basis.
“Don’t be afraid of change…embrace it!”
Name: Amy Bamber
Job title: Scrum Master
What area of Sky do you work in? Digital Content (Sky Sports/Sky News)
What’s your career journey been like up until now? Originally began as a Tester in the video games industry, working with developers such as Nintendo, Ubisoft, Sega to name a few, before moving into the software industry. Worked as a Test Manager before moving to a Scrum Master role.
What does a typical day working here look like for you? There is not one typical day here, which is what makes it so unique! But generally daily stand up kicks off the day, liaising with Developers and Testers, aligning with other teams, meetings etc. But you never quite know what the day will hold when you come in.
How have you made a difference in your role? I was hired as the first Tester here in the Leeds office more than 3 years ago…so pretty much all the testing functions, best practices and personnel I had a hand in creating.
What’s been your proudest moment since working here? Successfully delivering the migration of the Sky News estate onto a shared technical platform, and migrating 40+ editors journalists to a new system.
What’s the most enjoyable thing about your job? The people I work with, and the products we build.
Describe your work/life balance? Excellent – with the flexibility and trust we’re afforded, it’s easy to find the right balance that fits you.
What advice would you give to others trying to develop their career? Don’t be afraid of change…embrace it!
An interesting fact/something no one else knows about you? Appeared on Sky Sports 3 playing for Burnley girls in the under 12 5-a-side national finals.
Interested in joining our Technology team? Express your interest here: http://bit.ly/2gRUzCT
“I have had the opportunity to develop, especially whilst I was on the Graduate scheme”.
Name: Andela Sitar-Brown
Job title: Customer Experience Leader
What area of Sky do you work in and what do you do on a daily basis? I work in Sheffield’s Sky Q Broadband department, leading a group of fantastic Customer Service Advisors. Day-to-day, I manage their performance, support and help them.
How did you get into your role? Whilst I was in my last year at Sheffield University, in 2011, I started as a part-time Advisor at the Sheffield Contact Centre. I really enjoyed working here, so joined the Customer Operations Graduate scheme in 2012. I worked at a number of different sites and in some different roles during my 2 years on the scheme, which broadened my experience. When I completed the scheme, I returned to Sheffield as a Customer Experience Leader on a permanent basis.
How have you made a difference in your role / what’s been your proudest moment working here? My proudest moment working was when I became a finalist for the 2014 CCA Awards in the Manager category – I was very proud to be nominated for what I had achieved in a short period during the Graduate scheme.
What’s the most enjoyable thing about your job? I love presenting to my team, ranging from new system launches to talking about the latest package and price changes. Ultimately, I like helping our people become the best they can be and seeing them develop.
Describe your Contact Centre - what makes it a great place to work? Sheffield is a fun and a hardworking site. We often have fun incentives and initiatives going on. As team leaders, we have the autonomy to lead our team and deliver the best results. I can see clearly why Sheffield won Contact Centre of the Year in the 2014 CCA Awards!
Have you had the opportunity to progress in your role? What advice would you give to others trying to develop their career? I have had the opportunity to develop, especially whilst I was on the Graduate scheme. I was able to work as a Customer Experience Leader in Sheffield, followed by working in Planning with our partner sites in Dunfermline, and then as a Customer Experience Manager in Leeds for a year. The best advice I can give for others trying to develop is to identify and take on developmental assignments. Be realistic, find the right challenge, and work hard to get yourself noticed.
Tell us an interesting fact about yourself. I am very international – I was born in Portugal, and also lived in Croatia for a number of years and recently lived in Scotland too. I love to travel and explore the world!
"From the get–go I knew that I’d made the correct decision and that this is the role for me."
From the start, I felt that I really wanted to work here. The warmth of the community, the welcoming atmosphere and everyone’s friendliness were reasons enough for me to want to get started immediately.
Everyone had an immediate connection and the camaraderie made me feel comfortable and relaxed. From the get–go I knew that I’d made the correct decision and that this is the role for me.
Through the training period, our trainers were absolutely fantastic, delivering great knowledge. They allowed us to feel confident about taking our first call.
After finishing training, I just couldn’t wait to get on the phone, my first call was such a confidence boost as the customer was patient and the issue was resolved quickly. My manager was very patient and knowledgeable and took the time to help us resolve matters ourselves. I’ve currently been on the phone for 3 days and I’ve enjoyed my time so far. I look forward to coming to work as no two days are the same. Also, our guidelines are great, they provide that comfort, that no matter what, you’ll be able to find a solution for the customers’ problem.
I’ve definitely made the right choice by coming to work here and I look forward to sharing memories with my colleagues and having the pride to say I work for such a great company.
“When the pressure points of the month hit, it’s the teamwork and collaboration that help the most.”
Name: Elizabeth Whigham
Job title: Accounts Assistant
What area of Sky do you work in? Customer Ops, Actuals Reporting Team, Sky Finance
How did you get to where you are now? I always knew I wanted to work with numbers, so after Accountancy appealed to me in High School, I was off to Edinburgh Napier to complete an Accounting and Finance degree. As if that wasn’t enough numbers, I teamed that with a part time Accounts Assistant role. Shortly after I finished university, I started looking at the bigger picture and where I wanted to see my future. My first role here caught my eye and the rest is history, as they say…. While here, I’ve had the opportunity to rotate into different roles in ART (Actuals Reporting Team) and Finance Operations (four in nearly four years) allowing me to gain a variety of experience and skills.
Describe a typical day… I look after the month end accounting for all our call centres and a typical day varies depending on the time of the month. During the month-end period (which is two weeks of each month) our processes are very structured – that’s what we do in ART; take on processes, structure them and make them better – so I know what each day will be like. Once the month end period is done, every day varies: we have anything from requests coming from our business or commercial colleagues, to working on projects or process improvements. There’s also an opportunity to participate in different committees – I am part of the Data Protection and Continuous Improvement committees.
What do you specialise in and work with on a daily basis? My main focus every week is getting a KPI (key performance indicator) pack to the customer service group leadership team. This is a weekly dashboard which tracks calls, productivity and many other metrics of all our call centres. It is essential for the leadership team’s business decisions for the following week, but personally, I see it as a great insight to the business and a key way to make the numbers we work with come to life. As with everything we work within Finance, the dashboard is very Excel heavy and a high knowledge of Excel is very helpful!
Describe your work/life balance at Sky? Alongside working full time in the actuals reporting team, I am also studying for my CIMA (Chartered Institute of Management Accountants) qualification so it feels more like a work/study balance to me at times. I’ve been getting great support with my studies and been provided with great experience, essential to completing the CIMA qualification.
What’s the most enjoyable thing about your job? I know it cliché but the people really make my job worthwhile. When the pressure points of the month hit, it’s the teamwork and collaboration that help the most. It is a common theme I hear in every area here – the people make this a great place to work!
What would be your advice to someone who’d want to do what you’re doing? Be yourself, be prepared to work hard but also remember to have fun!
An interesting fact/something no one else knows about you? Everyone knows accountants don’t have anything interesting about them…..
“The most enjoyable thing about my work is the people, contributing towards big changes that make a difference to us and the customer”
Name: Laura Adam
Job title: Business Analyst
What area of Sky do you work in? Change Delivery
How did you get to where you are now? I started in Sky 10 years ago in the Contact Centre whilst at University. When I graduated with a Finance degree, I moved into that field as an Accounts Assistant for 5 years. I decided it was not for me and got some exposure to projects and to process improvement. I used the opportunity to then move to Change Delivery as a Projects Assistant, taking a lead role on pricing and packaging.
Describe a typical day… I don't have a typical day and that is what I like about the role. I will be on a project for a certain amount of time and what we do affects so many parts of the business, such as billing, technology and other delivery partners. I enjoy getting really wide exposure. I also lead the BAs (Business Analysts) across all analysis, requirements gathering, the customer journey, project implementation and stakeholder updates.
What do you specialise in and work with on a daily basis? Pricing and packaging portfolios. This means business readiness to any changes that affect the customer. It could be changes to pricing, or the introduction of new packages. Sometimes I also get involved in some regulatory projects.
Describe your work/life balance at Sky? Very healthy, mainly 8.30 – 5, I will stay late when required, but it’s mostly a good balance.
What’s the most enjoyable thing about your job? The people, contributing towards big changes that make a difference to us and the customer.
What would be your advice to someone who’d want to do what you’re doing? To be yourself and work hard.
An interesting fact/something no one else knows about you? It took me 6 times to pass my driving test.