Sky News Reporter Apprenticeship 2017 (Osterley, West London)

  • Duration: Two years
  • Start date: 11th September 2017
  • Requirements: Essential: Minimum of 5 GCSEs A* – C in English and Math’s (including a minimum grade C in English Language) Desirable: A minimum of two A Level grades from A* – C, or a BTEC Diploma (merit or distinction) in a relevant subject
  • Location: Osterley, West London

How our programme works:

As an Apprentice on this brand new programme, you’ll join the Sky News national team reporting the news from around the UK. This role demands strong journalistic instincts, an appetite for breaking news and a determination to get under the skin of the UK.  You’ll be expected to have a passion for researching and delivering stories on a range of topics including health, education, crime, social affairs, technology, consumer and economics.

Based in our Osterley headquarters you’ll be good at developing excellent contacts. You’ll work with the planning team to see how a story starts and is worked on, the intake desk to understand how the news is gathered and gets onto all our platforms every day, and out on the road with some of our field producers and correspondents to be at the cutting edge of a story.

  • This is a two year course
  • In the first year, you’ll spend the first three months at college as you work towards achieving your qualification, attending Sky’s offices as and when required to support your training.  This will include writing skills, media law, ethics and how to structure and develop a story.
  • Following the first three months, you’ll learn on the job, understanding how the news is put together from the planning process through production and editing to the finished report. You’ll also shadow some of our best reporters and camera crews in the country.
  • In the second year, you’ll be given more responsibility, building on everything you’ve learnt in your first year. You’ll have the opportunity to find, research and make your own content for Sky News platforms.

Please note: When working within the team you’ll work with a wide range of Sky content, some of which is not suitable for under 18s.  As a responsible employer and broadcaster, we therefore cannot accept applications from people who wouldn’t have reached the age of 18 by 11 September 2017.

What we look for:

  • A passion for Sky News and Current Affairs
  • You’ll be confident, able to clearly articulate and happy to share your opinions on key topics 
  • A passion for social media with the ability to use it to find, develop and deliver stories across different platforms
  • You’ll be motivated and energetic with excellent communication and team working skills
  • You’ll need a willingness to travel around the UK
  • Essential: Minimum of 5 GCSEs A* – C in English and Math’s (including a minimum grade C in English Language) Desired:  A minimum of two A Level grades from A* – C, or a BTEC Diploma (merit or distinction) in a relevant subject

Happy to talk flexible working.

It’s our people that make Sky Europe’s leading entertainment company. That’s why we work hard to be an inclusive employer, so everyone at Sky can be their best.

Believe in better

Any questions about our programmes?

Sky Sports News Journalism (Osterley, West London)

  • Duration: Two years
  • Start date: 11th September 2017
  • Requirements: Minimum of 5 GCSEs A* – C (including English Language and Math’s) plus a minimum of two A Level grades from A* – C, or a BTEC Diploma (merit or distinction) in a relevant subject
  • Location: Osterley, West London

About the programme

As an Apprentice on this programme, you’ll be expected to be part of all aspects of the editorial process. From planning and news gathering through to on-air production, you’ll have the opportunity to contribute your fantastic creative ideas to how we tell our stories here at Sky Sports New.

  • This is a two year course.
  • Qualification achieved: Diploma in Journalism, Level 3.
  • In the first year, you’ll rotate around key departments of the Sky Sports News operation. Rotations include the planning desk, production team, graphics and the digital content team. You’ll also be given opportunities to shadow reporters and work on location.
  • You’ll spend time at college working towards achieving your qualification with support of a dedicated tutor.
  • In the second year, you’ll choose an area to specialise in.
  • Happy to talk flexible working.

Please note: When working within the team you’ll work with a wide range of Sky content, some of which is not suitable for under 18s.  As a responsible employer and broadcaster, we therefore cannot accept applications from people who wouldn’t have reached the age of 18 by 11 September 2017.

What we look for

  • A passion for sports and sports news content.
  • Excellent communication and team working skills.
  • You’ll be able to pick things up quickly in this fast-paced environment and able to work well under pressure.
  • Minimum of 5 GCSE grades A*-C (including English Language and Math’s). In addition, a minimum of two A-Levels grades A* – C, or a BTEC Diploma (merit or distinction) in a relevant subject.

Any questions about our programmes?

posted on 8 Dec

“You can achieve great things if you believe you can.”

Sky Careers

Name:  Felicity Ball

Job title: Customer Experience Leader

What area of Sky do you work in and what do you do on a daily basis?  Customer Service for Sky Q, looking after a team of Customer Service Technical Experts.

How did you get into your role? I started here 5 and a half years ago in a Planning role, looking after call queues and making sure all customer calls were answered efficiently. I then moved into Quality, where I coached and gave feedback to our teams on improving the quality of their calls in our Contact Centres. I then became a Customer Experience Leader, and have been in the role for 3 years. Sky has been a great place to develop and progress.

How have you made a difference in your role / what’s been your proudest moment working here? I make a difference everyday, as I have to lead and inspire a team of people, to offer the best service possible to our customers. This could be resolving customer issues or thinking of creative and exciting incentives to keep the team engaged and motivated. My proudest moment so far has been when I was given the Customer Experience Leader role, because I worked so hard on developing myself in order to get the job.

What’s the most enjoyable thing about your job? The people. Inspiring and motivating people everyday, then seeing them achieve and flourish because of how you have supported and developed them, it’s the most enjoyable thing about my role.

Describe your contact centre - what makes it a great place to work? It’s fun, bright, friendly and everyone gives you a smile.

Have you had the opportunity to progress in your role? What advice would you give to others trying to develop their career? Sky has been a great place for me to develop and progress. My advice is, you can achieve great things if you believe you can.

Tell us an interesting fact about yourself. I’ve been a vegetarian for 25 years because when I was 9 I saw a liver in the local market that looked like it was alive, flipping and flapping everywhere (it was definitely alive) so I never ate meat again! 

posted on 8 Dec

“Things change all the time so there is no time for anything to become mundane”.

Sky Careers

Name:  Michelle Oliveira dos Santos

Job title: Customer Experience Leader

What area of Sky do you work in and what do you do on a daily basis? My area is called Sky Save Retentions, we focus on providing and delivering the best customer service in the country. On a day to day basis things are fast paced, which is brilliant! We use Live Chat in our Call Centre which makes it all that more fun and upbeat and allows me to talk to my team whilst they speak to our customers, supporting them and sharing feedback in the moment.

We work side by side with our teams on a daily basis, from 1-2-1 sessions to two minute speed coaching. We also have regular team huddles to ensure everyone is on the same page, which also allows us to provide updates on any business changes and also ideas! Everyday is different which is the great thing about my role - a day here is never a dull day!

How did you get into your role? In my previous role I was a Performance Coach, a role I fell in love with because it gave me the opportunity to help people understand their own abilities and skills as well as how they can use them to perform better in their role. Naturally this led me into a passion of wanting to develop people on a larger scale. Speaking to friends and ex colleagues, I was told about what life at Sky was like, straight away I realised I wanted to be part of the ‘gang’.

How have you made a difference in your role / what’s been your proudest moment working here? I would say my proudest moment by far would have to be winning the ‘Top Team of Stockport’ Award. The award had my full name engraved into it! In that moment I realised how hard my team and I worked together get to where we are now! My team now call themselves the ‘Michelle Legends’ which is pretty funny too.

What’s the most enjoyable thing about your job? How quickly things change! The fast paced environment is what make my job so much fun! Things change all the time so there is no time for anything to become mundane.

Describe your Contact Centre - what makes it a great place to work? It’s bright, colourful, and full of upbeat and fun people! We have music playing (from the spice girls, blink 182 to the top 10 hottest hits right now), films and sports events going on all the time, you name it we’ve got it happening. Everyone is so friendly and welcoming, you always feel right at home, you can even make yourself a nice cup of tea right here on the floor.

Have you had the opportunity to progress in your role? What advice would you give to others trying to develop their career? I’m currently in the process of developing within my Leader role. Considering I’ve been here 7 months, this company is amazing for development. My manager has every faith in me which makes my development all the more seamless! If you are hard working, and want to be involved with a company who always puts their people first, then this is the place to be. It’s a great place for personal development but also great if helping others achieve their goals is important to you.

Tell us an interesting fact about yourself. I am a walking Nando’s Advert. I’m Half Portuguese and Half South African, and the best thing about it is I have Nando’s at least twice a week! What is life without a peri-peri chicken?!

posted on 7 Dec

“Change is needed, this programme is set up to do just that.”

Sky Careers

Name: Marvyn Benoit

Title: Commissioning Editor

What have you been up to since joining Sky on the Commissioner Programme? Since joining, I’ve been working in commissioning (non-scripted), across our Entertainment and Factual output. I’ve been adding to the existing slate of programmes and exec producing on a broad range of titles including The Force, Thronecast, DC Fancast, The South Bank Show Originals and, more recently, the Andre Rieu series for Sky Arts.

How did the programme support you? The Commissioner Programme gave me insight into the whole commissioning process and has helped me to gain incredible experience. You’ll be introduced to new contacts all the time which I'm sure will be of value wherever your career takes you.

What have you enjoyed most about the programme and working at Sky? As cliché as it sounds, it's working with such a great team. Everyone here was so supportive of me joining and it made for an amazing year. The programme is great at opening doors but ultimately it's down to you to work hard and make your voice count. There’s a great culture here. It's a place where you can make your future. If you work hard and aim to make a difference, you will.

Why do you think this programme is so important? Ultimately this programme aims to bring new voices into TV and new ways of talking to audiences. We've all read about past ratings underperforming among BAME (Black and Minority Ethnic) and young audiences and, for me, that shows that programmes are not yet reflecting the reality of life among our BAME and young audiences. Change is needed, this programme is set up to do just that.

What three key things would you offer as advice to anyone interested in applying? Research is key, watch the channel output and study the job specification. Speak to a senior exec in your given genre who may be able to offer you advice. Don't be reluctant to apply, and if successful, get involved: it's the challenging projects that you'll remember.

posted on 6 Dec

“The variation and pace in my role makes it challenging at times but ultimately rewarding when helping to create the future.”

Sky Careers

Name: Richard Crouch

Job title: Analytical Manager

What area of Sky do you work in? Insight and Decision Science

How did you get to where you are now? I joined Sky 4 year ago from a retailer doing a similar role to what I do now. Here I was allowed to use the skills I’d learnt elsewhere and apply them to a fantastic company in a great fast moving industry.

What do you specialize in and work with on a daily basis? I provide insight and support to the Strategic team. The work varies hugely and the topics we cover span anything the strategy team wants to cover. Typically work helps inform new product propositions or challenges the business is facing now.

What’s been your proudest moment since working here? There’ve been many. But one thing stands out: the work I’ve done to help Sky understand the new viewing landscape with the growth of On Demand and the opportunity that it creates.

What’s the most enjoyable thing about your job? It’s never boring! The company and the market are constantly changing meaning it’s always interesting. The variation and pace in my role makes it challenging at times but ultimately rewarding when helping to create the future.

Describe your work/life balance at Sky? I always work hard at what I do but the company doesn’t expect that, and in fact, offers me great flexibility to balance the needs to the job with my family life.

What advice would you give to others trying to develop their career? This is going to sound really cheesy but “Believe in better” sums it up for me. If you believe you can achieve whatever you want, sky’s the limit.

An interesting fact/something no one else knows about you? In a previous life at Sainsbury’s I had the opportunity to create Britain’s biggest value brand and also the identity for Sainsbury’s organics which is still in store today.

posted on 6 Dec

“As a company we’re full of opportunities and if you grab them and give it your all, you’ll do well.”

Sky Careers

Name:  Jamie Maison

Job title:  Associate Software Engineer

What area of Sky do you work in?  NOW TV Roku

How did you get to where you are now?  I perhaps took an unconventional route to software engineering. I studied Sound Engineering at the University of Kent and due to the state of the music industry I decided that perhaps it wasn’t going to be the best career path for me. So in my spare time I taught myself how to code and I wrote and released an iOS application that translated audio to musical score. The opportunity came up to apply for our Software Engineering Academy graduate scheme and fortunately I was offered a role. In January 2016 I joined NOW TV and have been working on the Roku client team ever since.

What do you specialise in and work with on a daily basis?  On a daily basis I’m working on the NOW TV Roku platform using Brightscript. I also work as the point of contact between our team and the analytics team so a percentage of my time is allocated there. Data plays a large part in everything we do here so it’s an interesting thing to be involved in.

What’s been your proudest moment since working here?  What’s the most enjoyable thing about your job?  The first major project that I worked on since joining NOW TV was our Kids feature so having that released to the public was a highlight. The nice thing about Roku client development is that your work is used by hundreds of thousands of people a day which is rewarding.

Describe your work/life balance at Sky? The atmosphere here is one of many things that makes the company a great place to work. I find I have a great work/life balance and I can be flexible in the hours that I work if I need to.

What advice would you give to others trying to develop their career?  I’d say the main thing is to embrace every opportunity and work hard at it. As a company we’re full of opportunities and if you grab them and give it your all, you’ll do well.

An interesting fact/something no one else knows about you?  I was on Britain’s Got Talent in 2012. Of all the footage collected they only gave me 3 seconds of screentime throughout the series. My music career never did end up taking off...

posted on 6 Dec

“There is an art at looking for something that just doesn’t seem “right” and solving the problem.”

Sky Careers

Name: Alana Gibbs

Job title: Senior Performance Engineer

What area of Sky do you work in? Platform Performance Engineering for Information System, Scotland

How did you get to where you are now? I fell into IT by accident, educationally my background is in Art and Design. As part of my studies I took a course in Web Design and Programming. After completing my degree, I bumped into an old university friend who suggested that I might be a good fit for a Performance Monitoring post at the Land Registry and my new career was found. The monitoring role quickly merged with Performance Testing, as the software and mind-set shared many similarities and from there I became a Performance Test Team Lead managing a team of 6. I was offered the opportunity to do Performance Engineering on a grander scale with exciting new technologies plus the bonus opportunity to move back to beautiful Scotland. It’s now been 3 years since I started here and time has flown!

Describe a typical day… There is no such thing as a typical day, every day is different with new challenges as technology, especially Sky Technology evolves constantly. It helps to keep the job exciting. Normally we start with checking the results of the automated test suites we run overnight, we‘ll then raise and investigate any issues that are highlighted as part of these tests and liaise with the development teams to how we categorise and fix them. We’re really lucky that as a test team we have 2 production-like test environments which is ideal for performance testing. Part of our job is to keep the environments stable to get the full benefit out of them. We have a fast turnaround of software change and can expect application builds every day, as well as big projects like Sky Mobile. There’s also a 6-weekly release of legacy code for batch and Chordiant, so there’s always something on the go…no matter what the change is, we suggest ways to tune the performance - even shaving a millisecond off a response time can save the company thousands.

What do you specialise in and work with on a daily basis? Performance engineering is basically mimicking the daily load across all the different applications by using automated scripts exercising the user journeys. It’s our job to write these scripts and understand the complexities, the end users and different routes through our applications. After the tests have been run we look for any issues such as bottlenecks and memory leaks. I like to think of ourselves as detectives, it can be a bit like a needle in a haystack but there is an art at looking for something that just doesn’t seem “right” and solving the problem.

Describe your work/life balance at Sky? The balance is pretty good and we’re flexible as a team. There’s an understanding that when we have a tight deadline we’ll all pull together to get the job done while at other teams we can be more relaxed. As a team we are pretty active with plenty of running, going to the gym and cycling which we manage to fit into our working day.

What’s the most enjoyable thing about your job? The people; not just my team itself but the department on the whole. While we’re all committed to delivering a quality product to our customer we also take the time to get to know each other and have some fun.

What would be your advice to someone who’d want to do what you’re doing? Ask a lot of questions. I always aim to be just short of annoying (I like to think I manage this most of the time) but information is key in this job.

An interesting fact/something no one else knows about you? My brother broke my arm when I was younger, there was a slight mishap when it was fixed and I can twist my arm 340 ° and still bend it.

posted on 5 Dec

“People are able to make adjustments to their working day to suit their lifestyle”

Sky Careers

Name:  Chris

Job title: Scrum Master

What area of Sky do you work in? I work with Mobile App Development teams within Digital Content, that’s the tribe that looks after Sky Sports and Sky News.

How did you get to where you are now? I was always interested in technology, even before the days of the internet being widely available and used in homes and businesses. I didn’t originally choose it as a career, because my skills were entirely self-taught. Eventually, I decided to make the switch professionally and haven’t looked back since. I was working as a Web Developer since the early 2000’s and came here as a freelancer in 2013, becoming increasingly interested in how to build large and complex products using Scrum and Agile. I joined the company officially in 2015 and am currently enjoying sharing my experience with groups of Mobile Developers, as well as learning from them about an area of technology in which I’m interested, but have never worked.

What do you specialise in and work with on a daily basis? My role is to promote the effective use of Scrum and Agile within Development teams. Where more traditional organisations might have a manager who makes decisions on and sets out work on behalf of the team in order to meet an objective, my job as a Scrum Master is to give teams the tools and skills to be able to self-manage, and promote a greater sense of ownership of the products that they work on. All of this results in more productive and happier teams, better communication throughout the business, and a better standard of software.

How have you made a difference in your role? The Digital Content tribe have been working on web projects in Leeds for some time; with the opening of our Leeds Dock campus and additional responsibility for the development of mobile apps – I’ve been able to bring my experiences from working as both Developer and Scrum Master on web teams to help a new team of developers (many of whom are in the first year of their careers here) adopt best practice, improve aging processes and deliver significant new products and improvements at a fantastic pace; and without sacrificing quality.

What’s been your proudest moment since working here? There’ve been many great moments, but one that definitely stands out was launching an entirely new version of the Sky Sports Football Score Centre to the public. It took almost a year of hard work by the all of the teams and individuals involved. In Digital Content, we’re fortunate enough to get to work with websites and apps that are used and loved daily, and by millions of people. It was great to see the likes of David Beckham and all of the Sky Sports TV presenters helping to promote our app on the opening weekend of the new Premier League season, as well as having a top-ten app on the Google Play store.

What’s the most enjoyable thing about your job?  I’ve worked in technology for many years, and it’s great to be able to share the benefits of my experience with the next generation – but at the same time, I’m continuing to learn new things every day and that’s hugely important to me. We’re still in the early days of the Leeds Dock project, and we get to work with both cutting edge technologies as well as embrace the latest ways of thinking and working - it’s great to have that “Silicon Valley” feel by the waterside in Yorkshire.

Describe your work/life balance: It’s important to have a good balance, because people who are ‘burned out’ might produce a large quantity of work, but that comes as a cost of quality. We enjoy a progressive environment where people are able to make adjustments to their working day to suit their lifestyle; whether that’s starting work a little earlier or later, taking time out from their desk to work elsewhere on site, or take a phone call (we have collaborative spaces, and quiet spaces) or even occasionally working from home when it’s unavoidable. You can even ‘buy’ additional annual leave days and spread the payments! There are many social events happening to ensure people aren’t always obsessing about work.

What advice would you give to others trying to develop their career? The best advice I could give would be to keep an open mind, and be fearless.  The most successful people I’ve worked with have always been the ones open to learning new skills and who aren’t afraid adapting to a fast paced field of work – sometimes that involves making mistakes, but it’s those that teach us the most. Question everything; nobody is an expert in every area – and most people are only too happy to share their knowledge with others and even asking what might sound like a silly question can save hours of work, on the flip side – you may be holding onto a game changing idea, so it’s important to share them, even with more senior or experienced people - because they don’t always have all of the answers.

An interesting fact/something no one else knows about you? I’ve had a lifelong interest in aviation, and earlier in 2016, I joined a gliding club and started learning to fly. So now, when I’m not working at Sky Sports, you can find me doing sports in the sky!

posted on 5 Dec

“The diversity of our colleagues makes the job challenging and exciting”

Sky Careers

Name: Angela McAlister

Job title: People+ Advisor

What area of Sky do you work in? HR People+ team- Livingston

How did you get to where you are now? I have a wealth of previous experience in areas of L&D, generalist HR and project management for large multinational financial institutions and a clinical research company. Returned to University and attained Distinction in my HR Business Management degree which enabled me to combine theoretical with practical knowledge. My tenacious appetite for new challenges has ensured that I’ve been proactive in looking for career opportunities.

Describe a typical day… I can honestly say that within HR here, there isn’t really a typical day, no 2 days are ever the same as we deal with a plethora of questions and issues from over 25,000 employees via phone or email. Queries range from the simple to the extremely complex from the cameraman in Afghanistan, to the sales advisor in the contact centre, the make-up artist to the Head of Department. The diversity of our colleagues makes the job challenging and exciting as we need to ensure that we’re up to date on any new information, changes to employment law or processes that may impact our colleagues.

What do you specialise in and work with on a daily basis? Answering HR queries, supporting the management team through provision of Team Leader cover where required, pivotal in the formulation of a new induction programme and the delivery of training to new People+ advisors.

Describe your work/life balance? I have an amazing work/life balance down to the fact that I work a 4 day week which enables me to perfectly balance my home and work responsibilities.

What’s the most enjoyable thing about your job? Every day brings new challenges, new experiences and new opportunities to learn. Most of all I thrive on the personal satisfaction from resolving HR related issues for our people and our great team rapport.

What would be your advice to someone who’d want to do what you’re doing? People+ is a great place for anyone to start who is looking for an exciting HR career where individuals will be able to gain generalist HR experience and also develop sound HR knowledge within a dynamic, challenging environment.

An interesting fact/something no one else knows about you? Lived abroad for 12 years in the USA, Greece, France and Italy and speak fluent Italian. I’ve even dabbled in a little bit of translation.

Pages