"It’s great knowing I’m not spending money on something I won’t use"
Name: Christian Boyce
Role: Technical & Quality Specialist
I was so excited when we broke the news that Sky Mobile was going to be a reality back in November. With my current contract running out in Jan 2017, I knew I wouldn’t have long to wait before I could change providers.
The ordering process was so easy; all done online and my new SIM card arrived within a couple of days. I popped it in my iPhone and activated it through the My Sky app.
The little Sky carrier logo that is displayed on your phone is pretty cool as well. It’s got my friends pointing it out and asking what that’s all about, and I can then tell them why they should be on Sky Mobile, too.
The ability to mix up your package is a brilliant option. I’ve not made changes to mine since I’ve had Sky Mobile, but knowing I have the option of doing that, is good. There is, however, one standout feature for me.
My absolute favourite thing about Sky Mobile is the ability to roll my data. Some months, I’ll use more data than others, so being able to store all that unused data in my Sky Piggybank has been a real money-saver. It’s great to know that I’m not spending money on something I won’t use.
So far, my experience with Sky Mobile has been great. I just can’t wait to see what's next.
Interested in joining Technology? Visit: http://bit.ly/2gRUzCT
"Everyone’s an expert in their field and is up for the challenge of making NOW TV a success and a great place to work."
Name: Alex Powell
Job title: E-Commerce Controller
What area of NOW TV do you work in/do you manage a team, if so what one? I lead the E-Commerce team at NOW TV which is part of Sales & Marketing.
What do you love most about your role? I have a pretty wide remit, which means I get to work on a wide variety of projects that all have a significant impact on company performance.
What’s the best thing about working at NOW TV? The culture. Everyone’s an expert in their field and is up for the challenge of making NOW TV a success and a great place to work.
Give us a short play-by-play of what your day looks like, from waking up to heading home: Normally the night before I decide how I’m going to get to work; car, train or cycle which determines how early I need to get up! Whichever way I always start the day with a coffee before planning out my day and the things I need to focus on. No two days are the same, sometimes I’m in back-to-back meetings discussing current projects, but the next day might be pretty free to get stuck in to some longer term planning and strategy work.
What’s your favourite moment about working at NOW TV to date? The launch of NOW TV Combo. It was a massive effort by pretty much everyone across the business and for my team it meant a new site launch. There were lots of late nights to get it ready, but everyone pulled together to get the job done which was great to see.
What’s your favourite NOW TV benefit and why? It’s got to be the free Sky/NOW TV, plus discounted broadband. The onsite facilities are also pretty amazing, state-of-the-art gym, Waitrose, loads of places to eat, the list goes on.
Do you work flexibly – if so, tell us about it… Yes, at the moment I have every other Monday off work so I can spend a bit more time with my two young kids which is amazing. Outside of that I’m able to work from home when I can, and as we have loads of great office space it’s easy to find somewhere for a bit of inspiration.
What are you most looking forward to at NOW TV in the next 12 months? Game of Thrones season 7. As a fan I can’t wait, but it’s also a great time for the business as we have a show that everyone’s talking about.
"I enjoy attending the guilds that are run by employees, for employees"
Name: Alexis Jago
Job title: Senior Developer
What area of Sky do you work in? Identity
What’s your career journey been like up until now? I’ve been steadily building up my technical experience in a range of industries from commodity trading to white goods manufacturers to supermarkets to gambling,
What does a typical day working here look like for you? My time’s split between coding (we normally code in pairs), discussing requirements for work, fixing bugs and looking at ways to improve our processes.
What’s been your proudest moment since working here? So far in the 6 months I’ve been here my proudest moment has been seeing our software get deployed into production so quickly.
What’s the most enjoyable thing about your job? Attending the guilds that are run by employees, for employees. There is a real appetite to share knowledge here.
Describe your work/life balance? In general pretty good. In the Identity department, we provide 24/7 support for our systems so every couple of weeks we run the risk of getting called in the middle of the night.
What advice would you give to others trying to develop their career? I’d recommend getting as much different experience as possible and get stuck into as many different roles as possible.
An interesting fact/something no one else knows about you? I’ve spent a night in a nuclear bunker.
"Never fall out of love with your job"
Name: Nicola Reincke
Role: Regional operations Manager
In 2009 I secured my first job here as a Retail Sales Advisor in Telford. Little did I know what an exciting journey that would become! From Retail Sales Advisor to Store Manager and then onto Area Manager in three years, I pushed to develop my career from the offset.
I was soon curious to learn more about the wider business and how we service our customers. My vision was to become a Home Service Regional Manager but I felt I needed more knowledge of the field. When an opportunity was advertised for a Trainer in Home Service I grabbed at the chance, making contact with key stakeholders to understand the role and the department. The role moved me away from management and didn't have anywhere near the same OTE (potential earnings from commission and bonus) as my previous role. What the role did have was substance -it meant I’d be able to learn Home Service from the grass roots. During the next 18 months, I completed my engineer qualification, spent time working in an amazing L&D environment, met some inspirational people and learned so much.
In early 2016 a Regional Manager Secondment position opened for applications. I eagerly applied, did an enormous amount of preparation and was successful. I spent my year over in West 04 leading a group of people who were frankly superb, I'd never seen team spirit like it and it was such a privilege to work with them. With brilliant mentoring and sponsorship from the West Leadership team, I felt I was able to return to my home role with great advancement. A year after I left my role as a trainer I headed back to Know-How as Regional Operations Manager for the West and South – a double promotion – and back in line with my career path back in Retail. My team and I now run the Know-How Operations for Osterley (Athena & Home Service Unit 10), Dartford, Birmingham, Bristol, Crewe, Stockport as well as Retail nationally. I have a great team and a whole new set of visionary leaders and peers to learn from. I love being part of such an exciting venture right from the start.
If you’re ready to stretch your career, I’d encourage you to make your choices considered and don't over-apply for roles. That role will need as much from you as you do from it. Take time to explore, seek sponsorship for your skills and make sure people are always talking about you (for the right reasons!!) #lovelearninglivelearning #knowhowtobeyourbest
My advice to you would be to open to what will stretch your career and never stay still for so long that you fall out of love with your job.
Marketing (Osterley, West London)
- Duration: Two Years
- Start date: September 2017
- Requirements: Minimum of 5 GCSEs A* – C (including English and Maths) plus achieved or studying towards 2 A-Levels (or equivalent). Please note: If you have a degree, you are not eligible to apply for this programme.
- Location: Osterley, West London
How our programme works
For the first week, you’ll be on a bespoke Marketing immersion week. This will provide you with the fundamental skills needed to understand the basics of Marketing. Following this, your first year will be spent in one of two Brand teams (Digital Marketing or Mobile Marketing). The second year of your programme will be spent doing two six month rotations across our Trading teams.
Digital Marketing (Year 1)You’ll learn about developing digital marketing communications, gain an understanding of multiple digital media channels, predominantly display advertising, video and native (including social). You’ll work closely with our media planning and buying agency to ensure the highest standards are met across our activity. The team is highly ambitious, driven and dynamic and prides itself on driving the development of world-class approaches to Digital Marketing.
Mobile Marketing (Year 1)You’ll help to build awareness of our latest innovation, Sky Mobile. You’ll support the team in managing the successful delivery of campaigns in line with agreed objectives and brand metrics. You’ll also be working with creative agencies to develop and execute compelling campaign ideas whist ensuring the work is on time and on budget.
Sales and Marketing (Year 2)
You’ll support the Consumer Marketing Team in the marketing and sales performance of our communications and entertainment products. Deeply embedded in the brand, you’ll get an understanding of everything there is to know about our products in order to gain new customers and keep existing ones too. You’ll also help ensure all our products are commercially viable and exactly what our customers want.
What we look for
- A passion for Marketing and a willingness to learn more about the industry.
- Excellent communication and team working skills.
- You’ll be highly ambitious and driven.
- You’ll be able to pick things up quickly in this fast-paced environment and able to work well under pressure.
- Experienced in using Excel and Powerpoint
Due to the fast-paced nature of Sky's businesses; our vacancy close dates may be subject to change – at present we're due to close Marketing on 12th April-9am . We recommend getting your application in early as this programme may close earlier than the deadline due to volume of applications.
"It’s great to hear about people using every new feature we launch first hand."
Name: John Sibly
Job title: Scrum Master
What area of NOW TV do you work in/do you manage a team, if so what one? NOW TV Mobile – I manage the Android team
First things first are you a coffee, tea or hot choccy drinker? Cappuccino!
Take us back to when you were little, and tell us what you wanted to be when you grew up? Building space rockets or being a postman.
What do you love most about your role? Releasing new features! We have a frequent release schedule, and get loads of feedback. It’s great to hear about people using every new feature we launch first hand.
What is the best thing about working at NOW TV? NOW TV has a fun culture and innovation is really encouraged. Everyone is focused on making the product great.
Give us a short play-by-play of what your day looks like, from waking up to heading home: No day is the same, but here is roughly what I did today…
Woke up, have breakfast with my kids. Catch the train then pop past the coffee shop. Stand-up meeting, followed by chasing up anything holding up new features and helping to resolve issues. 1-2-1 meeting with a team member, then off to our office gym. Lunch followed by meetings about new features. Head home.
What is your top tip for someone looking to ‘move on up’ in their career? If new opportunities are out of your comfort zone, take them on. That’s when you learn the most - you’ll look back at a time of great progress. Get advice from someone who’s already made the transition you want to make.
Are you a career planner? If so, tell us more about it and how has your plan changed over time? Yes and no… generally I’ve tried to move my career towards what I find most interesting. That keeps me motivated and is when I do my best work - career progression has followed.
What’s the most useful bit of feedback you’ve received? In management, everyone has their own style. Don’t try and copy someone else, but appreciate your own style and build on this.
"NOW TV is a really fun and friendly place, full of people who want to succeed, but have fun along the way."
Name: Joe Story
Job title: Brand Strategy and Development Manager
What area of NOW TV do you work in/do you manage a team, if so what one? Within the Brand Advertising Team
What do you love most about your role? Being able to get involved in the comms and advertising of almost every team here at NOW TV, from the internal branding of the offices to our latest TV ads, ensuring our comms look, sound and feel like NOW TV.
What’s the best thing about working at NOW TV? Definitely the culture. NOW TV is a really fun and friendly place, full of people who want to succeed, but have fun along the way. So pack away your suits and just bring yourself. And chocolate. Always chocolate…
Give us a play-by-play of what your day looks like, from waking up to heading home: After an almost certainly delayed commute courtesy of South West Trains, I usually arrive at the office at around 8.45am, already craving coffee number one. If I’m working from one of our agencies in town, replace ‘South West Trains’ above with TFL.
My day normally starts with the usual inbox cleanse, catching up on anything that’s come through during the evening, or that I’ve *cough* put off *cough* from the day before!
Then it’s in to meeting mode. Whether it’s catching up with someone from the Social team about their campaign creative across the room, or chatting through some research with the IDS team over the road in the newly built Sky Central, there’s no shortage of team collaboration at NOW TV.
Working with marketing agencies is a key part of my role, so the day isn’t complete without a few conference calls to get an update on the latest project that’s in the works, and make sure everything’s ticking along on track.
Things generally calm down in the afternoon, just in time for coffee number two and another wave of emails and creative reviews, all before joining the rush for the 5.51 train home (which will probably be delayed).
What’s the most interesting thing you have learnt in the last 6 months? 77% of Americans believe angels are real. 77.
What’s your favourite moment about working at NOW TV to date? Helping to direct a spoof perfume ad, featuring a zombie and Harry Judd on a London rooftop. You read that sentence correctly.
What’s your favourite NOW TV benefit and why? Free NOW TV and Sky. ALL THE SHOWS.
What’s your favourite series/football team? Walking Dead without a doubt. You can never have too many zombies. Unless it’s real life, then one is arguably too many.
Do you work flexibly – if so, tell us about it… My team definitely embraces flexible working, because we have to! Most Wednesday’s are spent with our agencies in Central London, and everyone appreciates the benefits of disappearing to a nice breakout area in Sky Central to get your head down for a while.
What’s the meaning of life, the universe and everything? 42
“I’m able to keep my work at work and not take it home with me or let it overtake my personal life which means that when I’m here I’m feel fresh and engaged”
Name: Laurie Wilson
Job title: Sales Advisor
How did you get into your role? By keeping myself motivated and eager to improve my skills.
How have you been able to make a difference in your role? I’ve been in my role for 6 months now and have been able to pass on the knowledge I’ve gained in my time here to my colleagues.
Describe your typical day: I like to view each day as a fresh start. A large part of my role is having a number of discussions on where our customers need the most assistance and best advice.
What’s your work environment like? Bright, open plan and well aired.
What’s the most enjoyable thing about your job? Hearing feedback on how I’ve impacted a customer positively.
Describe your work/life balance at Sky? I’m able to keep my work at work and not take it home with me or let it overtake my personal life which means that when I’m here I’m feel fresh and engaged.
What would be your advice to someone who’d want to do what you’re doing? To always listen to the customer and put yourself in their shoes. We’ve all experienced bad customer service, aim to be the complete opposite.
An interesting fact/something no one else knows about you? I’m a qualified Chef, which is what I was doing for 9 years prior to joining.
“The most enjoyable thing about my role is seeing people progress within such a short time”
Name: Craig Summers
Job Title: Role Model
Describe your role in one word: Rewarding.
What area of Sky do you work in and what do you do on a daily basis? I work in the Save area. On a daily basis I support our new Advisors on their journey, this varies from answering their questions to one-to-one coaching sessions.
How did you get into your role? I started as an Advisor and wanted to progress in my role, so I applied for the Role Model position after being an Advisor for 8 months and was successful!
What is the most enjoyable thing about your role and what surprised you most? The most enjoyable thing about my role is seeing people progress within such a short time, and knowing that i’ve made an impact! What surprised me most is how many new things I still learn and take away at the end of the day.
How have you made a difference in your role? I’ve been able to mentor and coach Advisors to the point of being confident enough to start moving forward in their own journey here. Describe your work/life balance: My work life balance is perfect! I manage to work my 37 hours per week, go to the gym 4 times a week and enjoy a lazy Sunday to myself.
Have you had the opportunity to progress? What advice would you give to others trying to develop their career? Absolutely! There is so much opportunity to progress or change your role completely here. We have the Work for Sky website which lists all of the current vacancies. It’s available to everyone and easy to find.
Your top application tip for people applying now – what did you do to stand out when you were applying: I was very open and honest, I researched the business and was already a proud customer of Sky so knew about their great products and packages.
An interesting fact no one else knows about you: I once auditioned for Big Brother and got through to the live videos.
“The feeling of being a tester is amazing because one day you might be working on a ticket or regression testing and next day writing automation scripts or something else.”
Name: Suman Bala
Job title: Test Analyst (Chapter Lead – Mobile QA)
What area of Sky do you work in? Digital Content (Sky Sports / Sky News – Mobile Apps)
What’s your career journey been like up until now? It’s been more than 10 years since I started my career as a Software Tester. Throughout my technical journey, I’ve been into more automation rather than manual testing. Being a tester you always face new challenges, which really helped me expand my horizons and shape my career. Today, I can proudly say that I’m not just a tester but also a self-driven, passionate and motivated individual who loves delivering quality services and products.
What does a typical day working here look like for you? As we constantly face new challenges at work, even two consecutive days can be very different. We have daily stand-ups in the mornings in order to discuss work progress related to current sprint and issues, or to raise concerns. The feeling of being a tester is amazing because one day you might be working on a ticket or regression testing and next day writing automation scripts or something else. I’m glad to see that more and more manual testers are getting into automation and also looking for opportunities to develop automation skills.
If you’ve been here over one year, how have you made a difference in your role? At first, I got the position of an automation tester (mobile apps). I’ve been responsible for designing test frameworks from scratch and implementing our automation strategy. I’ve also provided training to manual testers in order to enable them to write Appium script using Java language. I’m glad to say that within a short span of time, I was promoted to Chapter Lead.
What’s been your proudest moment since working here? When I started working here, we almost had no strategy for mobile automation testing, but now every team/tester in Digital Content is using and writing automation scripts, which sounds like an achievement… isn’t it
What’s the most enjoyable thing about your job? I think It’s the people who I work with and the challenges involved in my role.
Describe your work/life balance? To be honest, it’s quite balanced. I’m provided with a flexible and healthy work environment, which helps developing mutual understanding and teamwork spirit. I believe the organisation invests in its people as they always come first. They also allow you to work from home or have flexible working hours.
What advice would you give to others trying to develop their career? Believe in yourself, think out of the box and go beyond your boundaries!
An interesting fact/something no one else knows about you? Back in India, I was working with an NGO focusing on young girls’ education. And I’m a big fan of IKEA!