• Duration: 3 years
  • Start date: TBC
  • Requirements: Undergraduate degree in any discipline.
  • Location: Osterley, West London

Procurement at Sky

Delivering brilliant entertainment, products and services to our customers is no easy feat. And at Sky, we’re always live. So we depend on our Procurement teams to source the most diverse range of products and services imaginable; from telecoms, to fleet transportation and broadcasting equipment. And this is where you’ll come in, making sure everyone we work with has all the right tools to deliver the game-changing products and services we’re known for.

How the programme works

As a graduate in the team, you’ll rotate in four placements over the course of this three year development programme across the functional procurement areas within: Technology, Entertainment and Group, which includes our Corporate and Marketing operations. You’ll experience the full range of work, while working towards your full CIPS (Chartered Institute of Purchasing and Supply) qualification giving you a complete grounding in all things Procurement. 

Some of the key responsibilities include

  • Understand current markets, future trends and suppliers’ business and commercial strategies to assist procurement objectives.
  • Create sourcing strategies, leading / supporting for the relevant portfolios re commercial interaction, meetings and negotiations with stakeholders and suppliers.
  • Involvement with entire procurement process, including supplier identification, internal stakeholder identification and commercial / contract negotiation.
  • Liaise with the various stakeholders and their teams keeping one another fully appraised of supplier communication and involvement.
  • Understand current and future opportunities within key stakeholder areas.
  • Coordinate the procurement process and ensure knowledge transfer of best procurement practice to the business stakeholders.
  • You’ll take the lead in negotiating with suppliers, working closely with the internal teams at Sky to identify ways to improve how we do things. 

Your skills

  • You’ll either have, or be on track to complete, an undergraduate degree in any discipline
  • You’ll be creative thinkers and innovative in both outlook and approach
  • A confident communicator who is analytical and possess numerical skills

So if you want to steer the future course of a high-profile business that affects millions of people every day, apply today. 

Any questions about our programmes?

posted on 20 Sep

"Knowing our customers are enjoying the user experience of NOW TV makes coming into work each day really exciting."

Sky Careers

Name: Estelle Riggenbach

Job title: Services and UX Designer (User Experience)

What area of NOW TV do you work in? I work as a UX designer within NOW TV’s Customer Design team. Which is all about improving the design of the NOW TV experience to help customers enjoy more of the TV they want to watch.

What do you love most about your role? Being the eyes and ears of our customers is great! We’re always looking for ways to improve.  

What’s the best thing about working at NOW TV? Independence. People put their trust in you and are open minded about your suggestions. This is just one of the reasons why NOW TV has the perfect environment to work in.

Take us back to when you were little, and tell us what you wanted to be when you grew up? It was forever changing! School teacher, maybe a vet. At one point, I even wanted to be an architect so I could build amazing houses.

Tell us about a project that you are most proud of and why? It has to be my first project since I’ve joined NOW TV, which was looking at the design of the ‘my account’ survey. It was challenging as the completion rate was less than 1% and we needed to increase it. Being new, I had to work with a range of stakeholders across the business, so getting up to speed on who people were and what they did was a real challenge for me. Two months later, by everyone working together as one team, we managed to increase the completion rate to over 6%. Ensuring we’re capturing feedback from our customers on what they would like to see improved about NOW TV is vital.

Are you a career planner? If so, tell us more about it and how has your plan changed over time? I wanted to be an architect but I realised it was extremely technical. So, I decided to take some interior design classes to try something different but still using my love of design. But after completing my bachelor degree, I still felt there was something missing in my work. I then decided to upskill taking on a masters degree in UX/Services design which was the best choice I’ve ever made! Being able to use the different steps of the design process in my day to day work is something I am very passionate about. Knowing our customers are enjoying the user experience of NOW TV makes coming into work each day really exciting. 

Tell us about a manager who has really supported your development and how they did this? My UX lead has been very helpful since I joined NOW TV. He took the time to show me around and explain how things worked here. He’s also given me a range of projects and freedom to simply get on with the job.  

What’s the best advice you could give to a post graduate looking for a job? Always have faith in yourself and stay positive. Hiring Managers are not only looking at your skills on paper, but also at how you would work as part of their team.  Stay focused and connected. If you don’t hear back, follow up, perseverance is key.

What’s the most useful bit of feedback you’ve received? Never be scared to fail. Always make the most of the opportunities you’re given as you never know what’s around the corner.  

posted on 17 Sep

Shane talks about his career development and how to plan ahead for your PDP

Sky Careers
We caught up with Shane Dunne, who recently moved into a new role, to hear his career journey at Sky.
I began my career here in November 2012. It wasn't long before I started calling 1BP my second home and my co-workers my friends. That sounds cheesy but that’s the environment we all have collectively created here. 
My first role here was as a Sales Team Leader. As a Team Leader, I had various managers over an eighteen month period. Things were moving fast. In order to move fast with the business, I decided with the right motivation I could achieve my goals. To do this I set myself various milestones to accomplish. Key to my own personal success was to putting my plan down on paper. I wanted to visualise exactly where I wanted to go and to set myself goals to achieve the milestones I had laid out for myself. It empowered me to have more meaningful and impactful meetings with my manager with a focus on my personal development. 
After 18 months I was promoted to Sales Centre Manager. This was a new role and was unique as I’d be dealing with performance across both Sell and Save. In the two and a half years I was in this role I learned so much more from my fellow managers than I ever would’ve expected. They aided my development more than anything else. Whether they were acting as a sounding board to bounce ideas off or simply sharing past experiences. They gave me honest, direct feedback and most importantly dispensed their sound advice, cultured from many years of experience.
I received two pieces of advice early on in my career here that have stuck with me, and I always reflect on them before any monthly 1-2-1's or PDP meetings:
1. You have to own your own development plan
2. Be great at the job you have before you look to move elsewhere
With those two pieces of advice in mind, I tend to be overly critical of my own performance. Each month I’d detail my strengths and weaknesses, the objectives I have achieved and the next steps with my manager. All of this was to work toward an agreed goal. That could be an improved PDP rating, more responsibility or getting that next role you desire.
Honestly, it took me longer than I wish to admit to ask for help with my development. However, it was one of the best decisions I have ever made. Knowing your own ambitions is the easy part; verbalising that to your manager or peers can be more daunting. With the help of the company's many resources this actually wasn't something to be concerned about. Coaches, peers, managers, My Sky Development Studio and my workplace friends, have all helped me personally to grow at Sky. 
In January of this year, I was thrilled to hear that my performance had been recognised and that I was to be promoted to the role of Sales Performance Controller. This new role again involves exposure to a completely new channel (Retail), and so my development cycle begins again. I look forward to embracing this head on, and setting myself new goals, new milestones to accomplish for the year to come. 
To conclude, when it comes to your development; honestly assess yourself, work towards your goal, make time for your development, don't be shy, and ask for help. 

Technology (Livingston)

Apply now
  • Duration: 2 years
  • Start date: July 2018
  • Requirements: Undergraduate degree in any discipline.
  • Location: Livingston, Scotland

About the programme

Our graduates get involved in our pioneering technologies from the get-go.

Working in collaborative teams they’ve worked on the systems that beam amazing entertainment into over one in three UK and Irish homes, the infrastructure that delivers online and mobile content to millions of customers; whenever they want, wherever they are. They’ve learnt about the technology underpinning broadband so fast that everything else seems like dial-up. They’ve helped launch new channels, on-going development of Sky Q, Sky AdSmart and NOW TV, as well as the technology behind services used by our customers and on-screen Sky Sports commentators.

What will you be involved with next?


How the programme works

Livingston, near Edinburgh is the home of over 700 Technology staff whose focus is on delivering an excellent customer experience.  As part of the Graduate program in here your rotations could be in areas such as Analysis, Development, Infrastructure and Network Operations, Cyber Security, Performance Engineering, Test and Data Science, developing and supporting the key systems and services for our wide customer base.

Recently, graduates have been involved in the launch of new channels, on-going development of Sky Go, Sky AdSmart and NOW TV, as well as the technology behind services used by our customers and


Your Skills

  • You’ll need to have or be on track to complete an undergraduate degree in any discipline.
  • You’ll also have a genuine passion for technology and be able to show us how you have pursued it.
  • In addition, being able to pick things up quickly and work well as part of a team.

Whatever your degree discipline we want to hear from you. Show us your passion for technology and why you want to be at the forefront of delivering game-changing developments starting in July 2018.


Apply now

Any questions about our programmes?

Insight and Decision Science

  • Duration: 3 years
  • Start date: August 2018
  • Requirements: 2:1 degree, or equivalent
  • Location: Osterley, West London

About the programme

This exciting opportunity will see you working as part of the team responsible for Data Science and Analytics, Research, Customer communication, Digital Implementation, Insight and Reporting. And that’s not all, to kick start your career at Sky, you’ll work towards completing relevant qualifications alongside your experience.

During your programme you’ll work on projects which involve:

  • Solving complex business problems using a wide range of data sources. This ranges from data warehousing and cloud computing to state-of-the-art statistical and computational techniques used and on-the-job learning can open up opportunities in a variety of specialisms such as Machine Learning, AI and Visual Design.  
  • Doing research on understanding customer decision-making process and translating these findings into business focused actions, allowing the consumer voice to be at the heart of Sky.
  • Analysing data and acting as a bridge between research and marketing business areas to focus on the interests of the consumer and features of a brand
  •  Interpreting trends in human behaviors which aims to increase effectiveness of a product or service for the consumer, as well as increase sales for mutual benefit.
  • Collection, deployment and interpretation of data that allows Sky to acquire, develop and retain their customers by targeted marketing

Your skills

  • You’ll have completed or be due to complete an undergraduate degree in any discipline.
  • You’ll have good commercial awareness. 
  • A confident communicator with strong analytical & numerical skills.
  • A conceptual thinker
  • A problem solver
  • Have a passion for our content and products

Any questions about our programmes?

posted on 12 Sep

“Our Contact Centre in Livingston is amazing, but what makes it truly amazing is the atmosphere created by the people working here”

Sky Careers

Name: Tammy Doherty

Job title: Development Specialist

What area of Sky do you work in and what do you do on a daily basis? I work in our Know How department and I’m responsible for making sure that our people receive the best training and coaching possible. We’re here to support our people and ensure that they’re equipped to give our customers the best possible experience.

How did you get into your role? I knew from the moment I sat down on my first day here and watched my trainer bounce into the room that I wanted the job. The natural cheerfulness that surrounded the other Development Specialists was what drew me in. My position started with a 6 month secondment but eventually led to a full-time role which I love.

How have you made a difference in your role / what’s been your proudest moment working here? I was able to introduce a different style of training delivery, which has included video and vlogging which have been used for various training meetings.

My proudest moment is probably seeing someone I trained on their first day here go on to become a TV Engineer only 8 months after they joined.

What’s the most enjoyable thing about your job? The people, they make my role so much more fun! No matter the day, I know I can come in and will be fully supported by my department and all the other amazing people here.

Describe your contact centre - what makes it a great place to work? Our Contact Centre in Livingston is amazing, but what makes it truly amazing is the atmosphere created by the people working here - there are so many amazing personalities here.

Have you had the opportunity to progress in your role? What advice would you give to others trying to develop their career? Yes I have, I joined as an Advisor in the Home Move department and then became a Trainer which evolved into my current role as a Development Specialist. This role gives me the opportunity to develop my coaching, training and facilitating skills.

Tell us an interesting fact about yourself. I work part-time as a professional zombie.