Adam’s been able to influence decision’s within Home Service.

The people behind sky posted on 4 Dec

“I’ve got a great support network who give me opportunities to learn and develop. They encourage, support and praise me, which is amazing”

Sky Careers

Name: Adam Crennell

Job title: Home Service Engineer

What area of Sky do you work in and what do you do on a daily basis? As an Engineer my role involves visiting our customer's homes, installing and servicing SkyQ and Sky+HD. I’m also a forum representative for the region that I work in (Edinburgh to Sunderland). The forum is an opportunity for representatives of each region to speak with the leadership team, on behalf of our region, about making this a great place to work.

How did you get into your role? Before becoming an Engineer (8 years ago) I was a Bricklayer. When work dried up as a Bricklayer during the summer of 2008 I changed careers and haven’t looked back. Within my role as an Engineer I had the privilege of being elected as a forum representative by my colleagues.

How have you made a difference in your role / what’s been your proudest moment working here? My proudest moment was becoming a forum representative. Being a forum representative has allowed me to influence decisions within the Home Service department. I’ve also been given the chance to work with our technical services team to help develop, trial and test new equipment before they are rolled out.

What surprised you most about your role? How much I’d enjoy visiting our customer’s homes. I love chatting to each and every one of them, they all have different experiences and great stories to tell!

Describe your work/life balance: I have great managers who have given me opportunities to flourish and take time away from work for personal commitments.  

Have you had the opportunity to progress? What advice would you give to others trying to develop their career? I’ve got a great support network who give me opportunities to learn and develop. They encourage, support and praise me, which is amazing. My biggest advice would be, be yourself and don't be afraid to approach someone and say hi.

Your top application tip for people applying now: Be truthful, honest and true to yourself - you can be yourself here.

An interesting fact no one else knows about you: We had recent roadshow in the Home Service department and whilst on stage doing a presentation apparently I said “bits and pieces” loads and loads, so now I’m known as Adam “bits and pieces” by my colleagues.